resilient digital world. You will act as a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incidentresponse coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point … of contact and escalation for clients across SOC services. Coordinate incidentresponse activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee … of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with demonstrable risk-based prioritisation skills. Proven leadership in high-pressure, crisis-response situations. Strong client relationship management and stakeholder engagement skills. In-depth understanding of incidentresponse frameworks and operational delivery. Experience managing IDS/IPS technologies and security More ❯
senior stakeholders to communicate risks effectively. What We're Looking For Technical Expertise: 5+ years of experience in threat intelligence, vulnerability management, or cyber threat research. Hands-on technical incidentresponse and management experience. Strong understanding of emerging threats targeting government and CNI. Proficiency in Open-Source research, Windows/Linux operating systems, core networking concepts, and cloud More ❯
engineers to embed security into infrastructure-as-code and deployment workflows Monitor and respond to security events and alerts from observability platforms Maintain documentation of security architecture, policies, and incidentresponse procedures Required Skills & Experience: Strong hands-on experience with Kubernetes and OpenShift in secure production environments Proficiency in GitLab and secure CI/CD pipeline practices Familiarity More ❯
engineers to embed security into infrastructure-as-code and deployment workflows Monitor and respond to security events and alerts from observability platforms Maintain documentation of security architecture, policies, and incidentresponse procedures Required Skills & Experience: Strong hands-on experience with Kubernetes and OpenShift in secure production environments Proficiency in GitLab and secure CI/CD pipeline practices Familiarity More ❯
level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications ? Key Accountabilities: Cryptographic Hardware Management - including on site local … core geographic locations globally. Management of Cryptographic infrastructure to include Out of Hours Support, production of monthly management information and risk statements. Adherence to Group IT Security Standards. Problem, Incident & Change Management including root cause identification. Procedure/process development. Project delivery. Cryptographic Hardware Management. Auditable Record Management. Excellent Risk and Control Maintenance Ensure governance and clear record keeping … creation and maintenance. Deep understanding of change disciplines including change and release management and track record of delivering change projects in a timely manner with high quality Strong in incidentresponse procedures and standards, strong communication skills and ability to articulate complex events to management. Experience of Sharepoint, Confluence and JIRA. Unix/Windows O/S skills More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom Hybrid / WFH Options
Empro Talent Ltd
and increase efficiency. Upgrade and maintain cloud platforms with minimal service disruption and clear documentation. Develop monitoring and alerting systems to proactively prevent issues before they impact users. Lead incidentresponse efforts and provide advanced troubleshooting when challenges arise. Work across teams – supporting development, QA, Service Desk, and Field Engineering to improve processes and resolve escalations. Mentor junior More ❯
specific technical skills This role can be based in our London, Knutsford or Glasgow locations. Purpose of the role To apply software engineering techniques, automation, and best practices in incidentresponse, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring … maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance More ❯
room staff-police constables, firefighters, paramedics, call handlers, dispatchers - to gather authentic operational requirements. Advise on how ESN integration and device deployment will impact day-to-day emergency operations, incidentresponse, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and service management teams to ensure devices … including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational capacity. Strong understanding of the realities of emergency response, including operational workflows, user priorities, and the pressures of live incidents. Skilled at capturing end-user requirements from diverse roles, from senior officers to frontline responders. Able to translate More ❯