Digital Transformation program. This will include system migrations and MS Server upgrades for which relevant experience is essential Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: MS Server product rang Microsoft365Microsoft Exchange inc Exchange Online Microsoft Active Directory inc Azure AD Backup and Restore More ❯
Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st … Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking abilities Proficiency with Windows OS, Microsoft365, and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS More ❯
all levels Comfortable working in agile environments Skilled in translating complex technical concepts into clear, accessible language for non-technical audiences One or more technologies - Dynamics 365, Microsoft365, Azure, AWS More ❯
enhance business performance. ** Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, , ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate … environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong … communicator with the ability to explain technical concepts clearly and work collaboratively across teams. ** Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. ** Microsoft or Azure certifications, or an IT related degree, would be advantageous. What’s on Offer: The salary for this role is up to £55k with a comprehensive benefits package More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
enhance business performance. ** Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate … environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong … communicator with the ability to explain technical concepts clearly and work collaboratively across teams. ** Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. ** Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to £55k with a comprehensive benefits package. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
enhance business performance. ** Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate … environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong … communicator with the ability to explain technical concepts clearly and work collaboratively across teams. ** Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. ** Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to £55k with a comprehensive benefits package. More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python (preferred) Backup & DR: Veeam … troubleshooting skills and a calm approach under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving More ❯
colleagues and key stakeholders. Experience in troubleshooting issues. Strong communication skills both written and verbal. Strong workload management and prioritization skills. Have experience in the following: TeamViewer Remote Support, Microsoft365, Modern SharePoint, Active Directory & Azure Active Directory plus Microsoft Intune & Autopilot If this role sounds like the ideal role for you Apply Now More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
Maintain clear documentation of incidents, fixes, and system changes. About You 3+ years IT support experience, including 2nd Line responsibilities. Strong knowledge of Windows Server/Desktop, Active Directory, Microsoft365 & Azure. Familiar with networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of VMware/… Hyper-V, Intune, and backup solutions. Certifications such as Microsoft, Cisco, CompTIA or ITIL (desirable). Whats on Offer A varied role covering desktop, server, cloud, and telecoms technologies. Professional growth opportunities with exposure to modern IT platforms. Competitive salary, hybrid working, and on-call allowance. More ❯
ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration More ❯
coordinate with colleagues on emails and calls, to progress tickets and ensure content is correct, up to date and accessible . Other elements of the role will involve using Microsoft365 products like excel to run various reports such as on your current workload and pulling URL’s through etc. You may also check documents in Word … owners Handling urgent content updates and wider admin tasks as required What We’re Looking For Experience in using content management systems such as AEM and SharePoint Proficiency in MicrosoftOffice – especially Word and Excel Excellent attention to detail and strong written/verbal communication skills Confidence managing multiple priorities and working independently Experience with shared inboxes and ticketing More ❯
by external software vendors meaning you would be responsible for the support of their infrastructure both on prem and cloud with key tech inclusive of VMware, Windows 11, Office365 and SQL Server. The ideal candidate for this role will have existing experience but isn't expected to be an expert in everything as there will be support More ❯
and communication skills. Highly organised and proactive with strong planning and time management skills. Able to build relationships with both external and internal stakeholders. Strong negotiation skills. Confident in Microsoft365/Office Packages including PowerPoint, Word and Excel. THE BENEFITS: Location: M8 Corridor Salary: Negotiable D.O.E Pension Laptop Company Car Remote working THE CONSULTANCY: Edwards & Pearce More ❯
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
North-PB
justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP) and AutoTask Conference systems such as Teams Room Device and application management using Microsoft … issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office365 product suite and remote access/support tools. Familiarity with M365 administration portal and Azure environments. Solid understanding of various operating systems, such as Windows 11, Microsoft Server 2022, Android, iOS, and Ubuntu Linux. Fundamental knowledge of networking technologies, ideally working with Cisco and Aruba hardware. Professional certifications such as Microsoft, CompTIA, or Cisco credentials are advantageous. Knowledge of cyber security concepts, including Sentiel SIEM, is considered beneficial Experience with SAP ByDesign and Datto AutoTask platforms is advantageous. North rewards employees with a competitive market More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
build a culture of security awareness and continuous improvement. Who We're Looking For ** Strong background in information security architecture and governance across enterprise environments. ** Expertise with Azure and Microsoft365 security tooling and cloud security principles. ** Strong understanding of frameworks such as ISO 27001, NIST, and the Well Architected Framework. ** Experience with technologies such as SIEM More ❯
Lucidchart). Ability to translate technical concepts into business language. Skilled at stakeholder engagement and facilitation. Confident communicator, both written and verbal. Desirable Experience with enterprise systems (ERP, CRM, Microsoft365, workflow platforms). Knowledge of data governance, systems integration, or automation. Understanding of project or change methodologies (Agile, PRINCE2, Prosci/ADKAR). What's on More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
enforce security standards, frameworks, and controls. Collaborate with cross-functional teams to integrate security into every stage of delivery. Strong background in information and cloud security, particularly Azure and Microsoft365 . Excellent communicator who can translate complex security concepts for both technical and business audiences. Youll be part of a collaborative, forward-thinking environment that values More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Stott and May
into every stage of delivery. Stay ahead of emerging threats and technologies to continuously improve our defences. About You Strong background in information and cloud security, particularly Azure and Microsoft365 . Hands-on experience with SIEM, DLP, IAM, EDR, WAF, and SASE tools. Solid understanding of frameworks such as ISO 27001, NIST, CIS, and the Well More ❯
needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and MicrosoftOffice 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer … CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months’ years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management More ❯
numpy, etc). (LEAD) Understanding of data science concepts, AI/ML models, evaluation approaches, and data science applications to enhance business processes. (LEAD) Proven hands-on experience in Microsoft Azure ML Studio. (LEAD) Experience using business intelligence tools, preferably Power BI. Experience applying Generative AI and prompting techniques. Strong understanding of data governance, model observability, and compliance frameworks. … communication and presentation skills. Extensive experience working collaboratively with diverse colleagues and stakeholders. ✅ Nice to Have Microsoft Certified: Azure Data Scientist Associate Familiarity with the Microsoft ecosystem (M365, Power Platform, Azure) Awareness of cybersecurity principles More ❯
needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and MicrosoftOffice 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer … CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management More ❯
Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. … Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong More ❯
Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. … Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong More ❯
technical direction and build powerful AI capabilities from the ground up. What you'll be doing You'll design and deploy next-gen AI solutions using Microsoft Azure , M365 , and Retrieval-Augmented Generation (RAG) systems. You'll fine-tune large language models (LLMs) for legal-specific applications, uncover insights from complex data, and turn these into intelligent, data-driven More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
technical direction and build powerful AI capabilities from the ground up. What you'll be doing: You'll design and deploy next-gen AI solutions using Microsoft Azure , M365 , and Retrieval-Augmented Generation (RAG) systems. You'll fine-tune large language models (LLMs) for legal-specific applications, uncover insights from complex data, and turn these into intelligent, data-driven More ❯