IT Support Apprentice
- Hiring Organisation
- QA
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £21,999 - £22,000 per annum
motivated IT Support Apprentice to support the delivery of IT services across the organisation. This role offers hands-on experience in end-user support, Microsoft 365, and IT service management within a structured, security-focused environment. Responsibilities: Provide first-line support to end users, resolving … technical issues Deliver support across Microsoft 365 tools and services Work within an ITIL-aligned ITSM system to manage incidents and service requests Support user lifecycle processes (onboarding, movers, leavers) Maintain and manage IT assets, including device builds and tracking Ensure accurate documentation and ticket updates within ...