9 of 9 Microsoft 365 Jobs in Glasgow

Opportunity We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft … Proven ability to deliver high-quality customer service. Experience working with ticketing systems and meeting SLA requirements. Familiarity with Purview, Defender and the Office 365 Suite (desired). What makes Ashurst a great place to work? We offer you all the things you should expect from an international ...

support queries via phone, email and ticketing systems Log, prioritise and resolve incidents and service requests in line with agreed SLAs Support users with Microsoft 365 applications, Windows devices and general IT issues Manage user accounts, password resets and Active Directory administration Troubleshoot hardware, software, networking … update tickets throughout the support lifecycle Key Requirements: Previous experience working within a Service Desk, IT Support or 1st Line Support role Experience supporting Microsoft 365 and Windows environments Knowledge of Active Directory and user account administration Experience using ITSM or ticketing systems such as ServiceNow ...

Cloud Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking – Routers/…/IP, DNS, DHCP, LAN/WAN, IPSec Excellent troubleshooting and communication skills across a variety of disciplines Desirable/advantageous Telephony – 3CX,Gamma, Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ...

considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical support skills and experience Excellent communication skills ...

them. It's a hands-on environment. You'll still be close to the tech, stepping in on more complex issues, shaping how the Microsoft stack is used, and making practical decisions around infrastructure, security and user access. If you enjoy being the person people rely on when something … smooth operation today while gradually improving it for tomorrow. About you: Experience leading or mentoring a small IT team Strong hands-on experience with: Microsoft 365 Azure Active Directory/Entra ID Background in IT infrastructure/IT operations (not just support desk) Comfortable acting ...

produce reports and statistical information - Line management skills and experience including coaching and/or mentoring of team members - Proven expertise in using Microsoft 365, in particular Teams, Word, Excel, PowerPoint and SharePoint - Ability to meet the travel requirements of the post Desirable Skills: -Honours Degree level ...

basic business analysis, user acceptance testing, and the early development of simple automated or AI‐supported processes using tools such as Power Automate, Copilot (M365), Webex, and low‐code/no‐code platforms. The role will also help prepare, clean and organise datasets and support the creation of dashboards used ...

users in a variety of businesses. Experience with M365 platformessential. Strong working knowledge of Microsoft Office products essential. Other skills, knowledge & experience: Office 365 Exchange, SharePoint, Intune Setup and Deployment Azure VM Setup, AVD Settings Server Management Active Directory Hyper-V Replication ADConnectServices ...

skills Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Knowledge of ITIL processes Experience with Microsoft Office 365 and common workplace technologies Able to work independently and as part of a team Apply now to speak with VIQU IT in confidence ...