G3, Stobcross (historical), Glasgow City, City of Glasgow, United Kingdom Hybrid / WFH Options
Denholm Energy
external partners Document procedures, system changes, and configurations Take on additional duties as assigned by the Head of IT or senior IT team Technical Skills Required: Office 365 suite, Microsoft Azure (Intune, Autopilot, etc.), PowerShell scripting, Windows Server (2012 R2 and newer), Windows 11, Active Directory, Mobile device management, Networking: TCP/IP, DHCP, DNS, routers, firewalls … Wi-Fi, SQL Server, Cloud platforms and Anti-virus and security tools Desirable Experience: Microsoft Dynamics NAV/Dynamics 365 Business Central Citrix XenApp VMware vSphere CCTV and clock-in/time tracking systems What We're Looking For: Strong customer service and communication skills Comfortable working independently and as part of a wider IT team Able to manage More ❯
read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks … support and guidance. Ability to work both independently and as part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office … network devices (e.g. switches, access points, printers, video conferencing) and basic troubleshooting. Previous experience in an IT support role is an advantage but not required. CompTIA A+ or Network+. Microsoft Certified: Azure Fundamentals (AZ-900). HNC/HND or foundation degrees in IT-related fields. We offer a rewarding and challenging place to work, a transparent and collaborative More ❯