2 of 2 Problem Management Jobs in Glasgow

ensure that change within the database environments is managed and controlled effectively alongside innovation being progressed safely. What you'll be doing Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution … proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal/written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies ...

continuous service improvements while collaborating closely with onshore and offshore teams. You will also contribute to change and project delivery activities, bringing creativity to problem-solving and innovation, while being supported by a collaborative team culture that values quality, accountability, and shared success. Investigate & Resolve incidents across … cloud-based applications Monitor & Manage service performance, availability, and risk Analyse & Improve root causes through structured problem management Collaborate & Deliver with cross-functional and offshore teams Implement & Govern changes in line with best practices Optimise & Enhance application performance and reliability Engage & Coordinate with third-party vendors and stakeholders ...