3 of 3 Remote Process Improvement Jobs in Glasgow

function. You’ll be part of a small, specialist team that works closely with HR, Talent, Benefits, and Compensation teams worldwide. From technical configuration to developing reports, integrations, and process improvements, you’ll help shape the way their global HR systems work today and evolve for the future. What You’ll Be Doing: Providing operational and technical support for More ❯

and technology-driven service delivery Skills:• Clear communicator with the ability to collaborate across legal and technical teams• Familiar with digital tools such as MS365 and comfortable working with process improvement platforms• Exposure to data tools and visualisation (e.g. dashboards, reporting tools, or basic analytics)• Capable of contributing to project delivery and adapting to new ways of working More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You’ll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯