3 of 3 Remote Process Improvement Jobs in Glasgow

days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays Hybrid working – home and Glasgow office Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something … and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops … analyse customer and business data from CRM systems, transactional databases, surveys, and feedback platforms. Use statistical techniques, exploratory analysis, and predictive modelling to uncover trends, forecast behaviour, and identify improvement opportunities across the customer journey. Synthesise data from multiple sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data More ❯

indirect procurement operational activity and report into the Procurement Enablement Manager. The procurement enablement team will offer a strong backbone to our category management team, to provide improvements to process, data, governance, reporting and analytics. We are the beginning of a transformation journey in procurement, and we will be implementing new technology solutions over the next 3 years. Your … together with procurement enablement team) procurement processes, policies Identifying cost saving opportunities towards the category management team Ensuring best practice for ongoing compliance initiatives including ESG Advise on system improvement by means of configuration or process improvements, informing the most efficient and effective use of Procurement systems. Provide systems support and training on the Procurement and other appropriate More ❯

high-performing technology team and supporting successful scrum project progression. Accountabilities: Management and fostering of a high-performing engineering team through technical guidance and support. Identification and implementation of process improvements to enhance technology development efficiency. Stay updated with industry technology trends and contribute to organizational learning and excellence. Collaborate with stakeholders to ensure technology initiatives align with business More ❯