3 of 3 Remote/Hybrid SLA Jobs in Glasgow

IT Infrastructure Co-Ordinator

Hiring Organisation
VIQU IT
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £350/day Inside IR35
Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum CAB experience Work with Infrastructure, Compute and Network teams, monitoring tickets and SLA’s Process review and improvements Training review and recommendations Documentation and Agenda circulation Support Infrastructure Team Leaders in creating minutes, chasing actions and standing ...

IT Infrastructure Co-Ordinator

Hiring Organisation
VIQU IT Recruitment
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£250 - 350 per day + Inside IR35
Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum CAB experience Work with Infrastructure, Compute and Network teams, monitoring tickets and SLA's Process review and improvements Training review and recommendations Documentation and Agenda circulation Support Infrastructure Team Leaders in creating minutes, chasing actions and standing ...

Service Performance Analyst

Hiring Organisation
Adroit People Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£70,000
service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health, MTTR/MTBF, change success rate, and defect trends; flag risks and emerging patterns. Maintain and improve operational dashboards; ensure data ...