SLA Job Trends in Glasgow

Service Level Agreement (SLA)
Scotland > Glasgow

The table below provides summary statistics and salary benchmarking for jobs advertised in Glasgow requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 39 68 84
Rank change year-on-year +29 +16 -9
Permanent jobs citing SLA 13 1 47
As % of all permanent jobs in Glasgow 1.94% 0.14% 3.58%
As % of the Quality Assurance & Compliance category 24.07% 0.97% 23.74%
Number of salaries quoted 7 1 10
10th Percentile £22,129 - £40,750
25th Percentile £23,565 £53,750 £62,500
Median annual salary (50th Percentile) £26,000 £57,500 £65,000
Median % change year-on-year -54.78% -11.54% +66.67%
75th Percentile £28,750 £61,250 £69,375
90th Percentile - - £78,750
Scotland median annual salary £27,500 £63,750 £32,150
% change year-on-year -56.86% +98.29% -17.56%

All Quality Assurance and Compliance Skills
Glasgow

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Glasgow.

Permanent vacancies with a requirement for quality assurance or compliance skills 54 103 198
As % of all permanent jobs advertised in Glasgow 8.06% 14.86% 15.08%
Number of salaries quoted 27 52 52
10th Percentile £22,129 £40,000 £32,875
25th Percentile £25,000 £52,500 £41,625
Median annual salary (50th Percentile) £50,000 £63,750 £60,000
Median % change year-on-year -21.57% +6.25% +25.79%
75th Percentile £62,500 £110,000 £67,500
90th Percentile £72,500 - £72,250
Scotland median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +10.00%

SLA
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Glasgow.

SLA job vacancy trend in Glasgow

SLA
Salary Trend in Glasgow

Salary distribution trend for jobs in Glasgow citing SLA.

Salary distribution trend for jobs in Glasgow citing SLA

SLA
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 1 (7.69%) Entra ID
1 1 (7.69%) Microsoft 365
Communications & Networking
1 5 (38.46%) Firewall
General
1 7 (53.85%) Organisational Skills
2 5 (38.46%) Social Skills
3 4 (30.77%) Fire and Rescue
4 3 (23.08%) Advertising
5 2 (15.38%) Electronics
5 2 (15.38%) Finance
5 2 (15.38%) Manufacturing
5 2 (15.38%) Marketing
5 2 (15.38%) Police
5 2 (15.38%) Public Sector
5 2 (15.38%) Telecoms
6 1 (7.69%) Back Office
Job Titles
1 5 (38.46%) Lead
1 5 (38.46%) Technical Leader
2 3 (23.08%) 1st/2nd Line Support
2 3 (23.08%) 2nd Line Support
2 3 (23.08%) Support Engineer
3 2 (15.38%) Field Engineer
3 2 (15.38%) Field Support Engineer
3 2 (15.38%) IT Engineer
3 2 (15.38%) IT Support
3 2 (15.38%) IT Support Engineer
4 1 (7.69%) Desktop Engineer
4 1 (7.69%) Desktop Support
4 1 (7.69%) Desktop Support Engineer
4 1 (7.69%) Site Engineer
Miscellaneous
1 7 (53.85%) Driving Licence
2 4 (30.77%) Self-Motivation
3 2 (15.38%) Management Information System
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows 10
Processes & Methodologies
1 5 (38.46%) Asset Management
1 5 (38.46%) Business Strategy
1 5 (38.46%) ERP
1 5 (38.46%) Stakeholder Management
1 5 (38.46%) Statistics
2 4 (30.77%) ITSM
3 3 (23.08%) Customer Service
4 2 (15.38%) Business Intelligence
4 2 (15.38%) Digital Marketing
4 2 (15.38%) Mentoring
4 2 (15.38%) Problem-Solving
4 2 (15.38%) Programme Management
4 2 (15.38%) Service Delivery
4 2 (15.38%) Service Management
5 1 (7.69%) Analytics
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Customer Experience
5 1 (7.69%) Cybersecurity
5 1 (7.69%) Software Deployment
5 1 (7.69%) Ticket Management
Qualifications
1 6 (46.15%) Degree
2 5 (38.46%) HNC
3 3 (23.08%) Security Cleared
4 2 (15.38%) A+ Certification
5 1 (7.69%) CTC Cleared
5 1 (7.69%) SC Cleared
Quality Assurance & Compliance
1 2 (15.38%) QA
System Software
1 5 (38.46%) VMware Infrastructure
Systems Management
1 5 (38.46%) Cisco CUCM
Vendors
1 6 (46.15%) Cisco
1 6 (46.15%) Microsoft
2 5 (38.46%) VMware
3 2 (15.38%) SAP