10 of 10 Service Design Jobs in Glasgow

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

central government. This role needs a strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical … technology to improve efficiency, citizen engagement, and resilience.Types of work you would be involved in: GDS Compliant & Personalised Citizen Services: You will support the design and implementation of citizen-facing digital services, ensuring compliance with GDS Service Standards while helping build in personalisation and proactive features to anticipate ...

Software Engineer at JPMorganChase, you will own the delivery of complex, AI-powered software initiatives from discovery through production with minimal supervision. You will design and build intelligent systems leveraging large language models and agentic approaches, expose capabilities through well-designed APIs and microservices, and operate confidently across … responsibilities Lead initiatives end-to-end — from requirements clarification and architecture through implementation, testing, release, and production support — with strong ownership and minimal supervision Design and implement AI solutions using large language models and modern agent patterns, including prompting strategies, tool/function calling, retrieval patterns, routing, and memory ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

days per week in Glasgow The Role As a Data Business Analyst, you will support a number of critical workstreams across Operating Model Design, Data Quality, Data Dictionary and Data Taxonomy initiatives . Key Responsibilities Lead requirements elicitation, analysis and traceability activities across multiple workstreams. Produce and maintain business … delivery environments. Advanced stakeholder management and workshop facilitation skills. Strong user story development and backlog refinement experience. Experience producing user journey maps and supporting service design activities. Knowledge of operating model design and business transition processes. Strong data analysis, data mapping and impact assessment experience. Experience delivering ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading … across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations better understand their users, validate assumptions and design services that create meaningful outcomes. This role combines hands-on research, stakeholder engagement and leadership responsibilities, making it ideal for experienced researchers looking ...

Social Security Scotland currently has an exciting opportunity for a Business Analyst to join our Engineering and Cloud Service branch within our Digital, Delivery & Change division. The Digital, Delivery & Change division delivers the infrastructure, capability and digital solutions that support Social Security Scotland's services. In this role … needs. You will establish, manage and optimise the requirements that drive cloud infrastructure and integration delivery across AWS platforms and Integration Platform as a Service (IPaaS) technologies such as Boomi. This is an excellent opportunity for someone with existing technical awareness who is keen to further develop their knowledge ...

hands‐on senior role with real architectural scope, active cross‐functional collaboration, and strong support for internal mobility and upskilling. Job responsibilities Design, build, and maintain backend services and data pipelines in Python that load firm knowledge into a knowledge graph and vector store Build and evolve the serving … across the firm, including enterprise AI and large language model gateways Own quality across your components: automated testing, code reviews, observability, and resilient, secure service design Partner with Corporate Technology AI, product, and data science colleagues to translate concrete use cases into working, measurable capabilities Contribute to design ...

programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research capability ...

Infotel UK is seeking an experienced ITSM Consultant to help clients analyze, design, and implement ITSM frameworks aligned with business goals. You will drive ITSM projects using best practices and industry standards, with responsibilities spanning service design, transition, and governance. The role requires strong ITIL knowledge, hands ...