6 of 6 Remote Service Manager Jobs in Glasgow

IT SERVICE DESK MANAGER - 3 MONTHS - £195pd - INSIDE IR35 (hybrid working in Glasgow, Edinburgh, Dundee or Aberdeen) Are you an experienced IT professional with a passion for delivering exceptional customer service? If so, this could be the perfect role for you! The company is seeking a talented IT Service Desk Manager to join … their dynamic team and make a real impact. About the Role As the ICT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the company's service desk. This includes managing incident resolution, implementing effective KPIs and SLAs, and ensuring the team delivers a seamless IT support experience to all … users. Key responsibilities of the IT Service Desk Manager role include: Conducting a comprehensive gap analysis of the current service desk and providing recommendations for improvement Reviewing and optimising the company's ITSM tool and processes to enhance efficiency Developing and implementing effective staffing models and schedules to meet 24/7 service requirements Driving More ❯

annum DOE?+ benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Contract type : Permanent - Full Time Our Team An exciting opportunity has arisen within IT Service Management for a manager to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team as a people leader, leading … requires the successful candidate to lead a team of Configuration Management specialists, as well as Hardware Asset Management & Software Asset Management/License Management specialists to provide first class service utilising ITIL & ISO standards, whilst providing support for all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing & maintaining operational processes … Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you More ❯

trips to the Aberdeen office Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer support team. It’s a critical leadership role that will take ownership of application support, system upgrades, hosted service delivery and release management We are seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software or IT services environment. Proven experience managing application support teams and customer environments in a … ITIL), with experience implementing structured support processes. Demonstrated ability to plan and manage software releases and communicate technical changes to customers and internal teams. Experience working with third-party service providers. Strong analytical skills, with the ability to use performance data and customer feedback to drive decisions. Apply online or call Alasdair Walker from Be-IT for more information. More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

ENABLE Scotland are now recruiting for a Services Manager! Services Manager - Care at Home Location : East Dunbarton, Falkirk & South Lanarkshire Salary : £29,741 - £32,003 per annum Contract Type: 35 hours per week, Fixed Term Contract - 12 months This role aligns with the salary scales and job profiles of Crossroads Caring Scotland, which has recently become … part of Enable! Enable is a dynamic and vibrant organisation devoted to improving the lives of people with support needs. We are looking for a motivated and driven Services Manager to join us in ensuring they have the same opportunities as everyone else. You must have the passion and drive to take a lead role in continuing to … our mission and aim to assist Adults and Children with support needs to live the lives of their choosing; lives that are full, meaningful and inclusive. A successful Services Manager will manage their teams to develop and maintain good relationships and communications with the family and Social Care experts involved in the lives of the people we support. More ❯