4 of 4 ServiceNow Jobs in Glasgow

strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon ...

complex technical issues. ** Confident communication skills and the ability to translate tech into clear actions for both technical and non-technical stakeholders. ** Experience with ServiceNow for Problem Management is a strong bonus. This is a chance to join a well-renowned global organisation offering genuine career progression , world-class learning ...

satisfaction Log all incoming calls, chats, web and emails to the service desk Ensure all information is accurately recorded in the service management tool ServiceNow Ensure that incidents/requests are assigned to the correct resolver team Take ownership of logged incidents/requests, tracking the progress of all calls ...

standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active … knowledge in Configuration Management, asset management, software licensing, procurement and financial planning. It's a bonus if you have but not essential Knowledge of ServiceNow & Flexera toolsets for SACM is preferable. Knowledge of Financial Services is preferable. The extras you'll get 25 days holiday per year, which increases over ...