IT Helpdesk Analyst
Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Morgan Hunt
skills to support the business. Skills and Experience Required Familiarity with IT policies and procedures. Understanding of Microsoft enterprise domain environments. Knowledge of TCP / IP networking. Proficiency in Microsoft Windows-based operating systems. Understanding of network printing. Fundamental knowledge of cyber security. Experience … with IP telephony and mobile device management. Ability to troubleshoot complex systems involving multiple technologies. Basic contract management skills to maximize vendor support agreements. People management skills to influence positive staff behaviors in ICT-related areas. Experience contributing positively to project teams. Knowledge of service provision within an … 38.5 days of annual leave (increasing to 43.5 with years of service) Strathclyde Pension Fund with 19.5% employer contribution Hybrid working model: 2 / 3 days in the office, with more frequent office presence initially for training Small IT team of approximately 14 members, providing opportunities to engage more »
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