Customer Service
Gloucester, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
growth. Key Responsibilities Respond to customer queries via phone, email, chat, and letters. Update CRM systems with account changes and notes. Triage faults and schedule engineer visits. Assist with billing, payments, and account queries. Promote products and packages. Meet SLAs and KPIs to ensure high customer satisfaction. Collaborate with colleagues and contribute to team morale. Suggest relevant up-sell/ More ❯
Employment Type: Full-Time
Salary: £23,109 per annum, Inc benefits
Posted: