5 of 5 Remote CRM Jobs in Gloucester

customer service helping my client achieve its mission to earn customer loyalty and drive business growth. Key Responsibilities Respond to customer queries via phone, email, chat, and letters. Update CRM systems with account changes and notes. Triage faults and schedule engineer visits. Assist with billing, payments, and account queries. Promote products and packages. Meet SLAs and KPIs to ensure high More ❯

your clients. Work with in-house and vendor pre-sales teams to design, cost, and propose solutions. Attend industry events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and More ❯

your clients. Work with in-house and vendor pre-sales teams to design, cost, and propose solutions. Attend industry events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and More ❯

design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, PSA and CRM technology will be given. ITSM Software Consultant , the person: Solid technical experience integrating or administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key More ❯

engage customers and promote product usage. Organise and participate in customer-focused events, such as webinars, workshops and conferences. Maintain accurate records of customer interactions and activities in the CRM system. Key Skills, Experience and Qualifications Essential Ability to field customer queries and drive positive outcomes Excellent communication skills both written and verbally Confident in having conversation by phone Able … a rapport quickly with stakeholders The ability to work collaboratively across departments to achieve success Experience in either customer service or retention Fluency in Polish Desirable Experience working with CRM and online sales tools Experience of education sector Broad understanding of technology and, preferably, its use in education Fluency in an additional languages – preferably Italian Avantis Education provides a fun … klientów i promowania korzystania z produktów Organizowanie i uczestnictwo w wydarzeniach skupionych na klientach, takich jak webinary, warsztaty czy konferencje Utrzymywanie dokładnych zapisów interakcji i aktywności klientów w systemie CRM Kluczowe umiejętności, doświadczenie i kwalifikacje Wymagane: Umiejętność obsługi zapytań klientów i dążenia do pozytywnych rezultatów Doskonałe umiejętności komunikacyjne – w mowie i piśmie Pewność siebie w rozmowach telefonicznych Zdolność do pracy More ❯