IT Service Desk Technician - Gloucester (on site and must be able to drive) - 6-Month Contract - £180-£200/day inside IR35 I'm seeking an experienced IT Service Desk Technician for a public sector organisation based just outside of Gloucester. You'll be supporting internal users on a range of 1st & 2nd line technical issues … within an ITIL environment, dealing with users face to face, remotely and occasional walk ins. Must have NPPV3, SC, or DV Clearance is highly desirable. Key Responsibilities for the IT Service Desk Technician: Working through technical issues related to desktop, laptop, network, and application issues. Providing 1st and 2nd line support to internal users via telephone, self-service … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT Service Desk Technician Gloucester (on site) Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows 10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service … be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service, within SLA's. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with … Maintain accurate asset and configuration records. Contribute to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LA International Computer Consultants Ltd
customer calls within to SLA LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all … sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the More ❯