6 of 6 ITSM Jobs in Gloucester

technical teams, suppliers, and stakeholders, you will help maintain service levels and ensure a positive customer experience. This role offers excellent exposure to IT Service Management, providing opportunities to develop your skills across service reporting, procurement, governance, and operational delivery. As your experience grows, you will have the opportunity ...

Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Additional Competency Good understanding of IT Service Management Principles #J-18808-Ljbffr ...

technical support or cloud operations role. Proven experience working with cloud, datacenter, and Linux environments. Strong foundation in Linux system administration. Familiarity with IT service management practices (e.g. ITIL concepts) is desirable. Strong problem‐solving skills and the ability to troubleshoot complex technical issues under pressure. Excellent written and spoken ...

scalable AI-native infrastructure. You will own Kubernetes clusters, tune Linux and I/O, and drive automation across the platform. You will champion ITSM practices, maintain Prometheus/Grafana monitoring, and participate in 24x7 on-call support. Mentoring and cross-training with Platform SRE and HPC teams ...

infrastructure as code to support platform lifecycle, as well as simplifying troubleshooting for Incident resolution and provision of tooling for our support organisation Apply ITSM frameworks: Incident, Major Incident, Change Management, and service improvement. Maintain and enhance Radiant’s observability stack: Prometheus, Grafana, and custom monitoring integrations Operate and support … interrogation Strong experience with infrastructure scripting and automation (Bash, Python, Ansible) Deep understanding of observability principles and tools (Prometheus, Grafana preferred) Strong grasp of ITSM and service operation best practices Excellent communication and mentorship skills Comfortable interfacing with internal stakeholders and external customers Bonus: Knowledge of running AI workloads ...

infrastructure as code to support platform lifecycle, as well as simplifying troubleshooting for Incident resolution and provision of tooling for our support organisation Apply ITSM frameworks: Incident, Major Incident, Change Management, and service improvement. Maintain and enhance ’s observability stack: Prometheus, Grafana, and custom monitoring integrations Operate and support services … Bash, Python, Ansible) Deep understanding of observability principles and tools (Prometheus, Grafana) Hands-on experience operating orchestration platforms (Kubernetes, MAAS, Tinkerbell) Strong grasp of ITSM and service operation best practices Excellent communication and mentorship skills Comfortable interfacing with internal stakeholders and external customers Bonus: Knowledge of HPC workloads ...