15 of 15 ITSM Jobs in Gloucestershire

similar) Active Directory & Group Policy Firewall & network security technologies (e.g. Fortinet, Cisco, Palo Alto or similar) VPN and remote access solutions Ticketing and ITSM platforms (e.g. ServiceNow, Jira, Freshdesk or similar) Virtualisation (e.g. VMware, Hyper-V) The Role This is a hands-on System Administrator position in a well-established ...

Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified: Teams Administrator ...

following areas: Windows 10 & 11 Microsoft 365 Admin Center Active Directory & Azure AD/Entra ID Office 365 (inc. Exchange Online, Teams, OneDrive & SharePoint) ITSM tools for ticketing & remote access Understanding of networks (VPN’s, switches, routers & firewalls) Building & setting up PC’s, laptops, printers & wifi Full UK driving licence ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

functional senior strategic leadership Hands‐on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting ...

initial focus will be on Salesforce development, integration and optimisation. You'll collaborate with various teams, acting as the technical authority across CRM, ERP, ITSM and integration whilst remaining hands-on with design, development and delivery. Setting the engineering standards, you'll provide technical leadership and liaise with ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

across desktop, application and basic network issues Support Windows 10/11, Microsoft 365, Outlook and SharePoint environments Manage and update tickets within the ITSM tool, ensuring clear audit trails Escalate issues in line with agreed service levels and processes Deliver on-site support, including device setup and user assistance … Microsoft 365 (Office, Outlook, SharePoint) Active Directory & Exchange Management Console Intune device management Understanding of ITIL processes (incident, problem, change, configuration) Experience with ITSM tools (eg Assyst or similar) Strong communication skills and a customer-focused approach Full UK driving licence Additional Information On-site presence required multiple times ...

Level 1 support and take ownership of more complex incidents and service requests. Follow existing and author new procedures as needed. Use the ITSM tool (ServiceNow) to track and update tickets. Key requirements Hands-on experience as a support analyst, with a focus on ERP applications (e.g., finance, supply chain … organise priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy. Comfortable with Information Technology Service Management (ITSM) systems and processes. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders/customers. Desirable requirements SQL knowledge. Relevant ERP certifications (vendor or industry ...

Role: Security Automation Engineer Location: Cheltenham Career Level: Specialist Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process ...

most engineering authority, you will be responsible for designing, building, and integrating scalable, secure, and automated systems across their Salesforce (CRM), NetSuite (ERP), Halo (ITSM), and middleware platforms. This is a permanent, full-time position with a competitive salary range of £70,000 to £85,000 per annum. This … expertise in .NET, C#, ASP.NET, Salesforce, NetSuite, Halo, and middleware technologies. Proven track record of designing and implementing secure, scalable integrations between CRM, ERP, ITSM, and BI platforms. Proficiency in JavaScript, SQL, HTML/CSS, Git, and DevOps tooling to build robust, automated solutions. Ability to lead cross-functional teams ...

most engineering authority, you will be responsible for designing, building, and integrating scalable, secure, and automated systems across their Salesforce (CRM), NetSuite (ERP), Halo (ITSM), and middleware platforms. This is a permanent, full-time position with a competitive salary range of £70,000 to £85,000 per annum. This … expertise in .NET, C#, ASP.NET, Salesforce, NetSuite, Halo, and middleware technologies. Proven track record of designing and implementing secure, scalable integrations between CRM, ERP, ITSM, and BI platforms. Proficiency in JavaScript, SQL, HTML/CSS, Git, and DevOps tooling to build robust, automated solutions. Ability to lead cross-functional teams ...

take technical ownership within a large transformation programme. The role focuses on designing, building, and integrating scalable and automated solutions across CRM, ERP, ITSM, and middleware platforms. You will remain actively involved in development while setting technical standards and guiding solution design across multiple systems. This role suits someone … enjoys owning complex integrations and helping modernise core business platforms. Key Responsibilities: Act as the technical lead across CRM, ERP, ITSM, and integration platforms Design and build scalable, secure, and well‐structured solutions Develop and customise applications across Salesforce, NetSuite, ITSM platforms, and middleware Build and maintain integrations using APIs ...