3rd Line Service Desk Engineer - Gloucester
Gloucester, England, United Kingdom
Excelerate
for planning, installation and documentation Strong communication skills, written, over the phone and face to face A minimum of 1 formal IT qualification (e.g. Microsoft product certification. (MCSA e.g.), Network certification. (CCNA e.g.)) Good working knowledge of major networking components, to include networking operating systems, basic configuration and maintenance … maintenance and repair of IT hardware and software Daily system checks to include servers, backups and firewalls Excellent customer service skills Experience in troubleshooting Microsoft environments Willingness to learn new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence … Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge of windows 7/8/10 There may be some customer site travel required at times more »
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