IT Support Engineer
- Hiring Organisation
- Experis
- Location
- Gloucester, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £30000/annum
base Taking ownership of tickets from logging through to resolution, keeping users informed throughout Triaging, categorising and prioritising tickets based on impact, urgency and SLA requirements Investigating and resolving desktop, Microsoft 365, connectivity, access and device related issues Applying a logical, structured troubleshooting approach and escalating appropriately when needed Identifying ...