3 of 3 Service Desk Technician Jobs in Gloucester

Role: IT Service Desk Technician Location: Gloucester – Hybrid working Salary: £32,000–£36,000 Benefits: Pension, leave allowance, training & development, secure environment Our client, a large, complex organisation with a strong focus on technology-enabled services , is hiring an IT Service Desk Technician … supporting a wide user base and gaining exposure to a broad range of technologies, processes, and support scenarios. What you’ll do Manage incidents, service requests, and enquiries within agreed SLAs Provide first and second-line technical support following defined procedures Diagnose and resolve hardware and software issues, escalating ...

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application … device issues, ensuring timely and effective resolution in line with agreed service levels. You will handle support requests via the self-service portal, telephone, and occasional in-person visits, providing reassurance, clear solutions, and a positive customer experience. Your role will also involve updating knowledge bases, following established ...

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application … device issues, ensuring timely and effective resolution in line with agreed service levels click apply for full job details ...