3 of 3 Support Engineer Jobs in Gloucester

Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence … who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to ensure SLAs … are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows More ❯

Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the technical infrastructure … expected to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk environment More ❯