23 of 23 Remote Customer Service Jobs in Gloucestershire

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

Service Change Analyst/Hybrid (Remote with occasional visits to North Bristol & Hereford)/£45,000 £60,000 + Excellent Benefits Be part of something smarter. Stronger. Sharper. At TwinStream, we re not your typical consultancy. We were founded by engineers who know what it takes to solve hard problems and who believe technical excellence should be matched by … we ve been helping government organisations tackle complex cross-domain challenges, delivering mission-critical solutions with agility, integrity, and precision. We re growing fast and looking for a Service Change Analyst who thrives in dynamic environments and wants to work where their expertise actually matters. You ll join a highly capable team of engineers and service professionals, all … driven by purpose and united by passion for getting things done right. The Service Change Analyst Role: You ll be instrumental in onboarding and integrating new use cases into our live Agile Software projects, working closely with Solution and Technical Architects, Service Managers, and directly with customer stakeholders. Your mission: ensure smooth, secure, and efficient service More ❯

Enhance your Career with TVS Supply Chain Solutions To provide and deliver a consistent and reliable Master Data Management service for the Team Leidos Community Job Responsibilities Independently identify, investigate, and resolve risks/faults or inefficiencies in internal systems and workflows. Lead and manage small to mid-sized projects from planning to execution, including communicating updates, timelines, and … using Excel to uncover trends, errors, or opportunities for improvement. Develop and maintain project documentation, reports, and status dashboards. Serve as the main 2nd Line point of contact for customer-facing issues. Collaborate with technical teams to understand system functionality and relay findings effectively. Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports … Self-driven with an eagerness to interrogate and challenge complex data systems integrations and processes. Ability to work independently with minimal supervision. Excellent written and verbal communication skills. Strong customer service orientation and experience managing external stakeholders at all levels. Detail-oriented, organised, and able to prioritise in a fast-paced environment. Ability to translate technical issues for More ❯

million transactions annually. Our team includes over 1,300 onboard team members and more than 270 landside employees, we stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe passionately that employing a diverse More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. This is an exciting opportunity to play … a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and have a positive experience with our products and services. You will drive customer adoption and loyalty by educating our … understand how to effectively use the Ripjar product. Identify and address potential issues before they escalate, providing solutions and support. Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion. Help customers understand and realise the full value of the product and how it aligns with their goals. Track More ❯

clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to 50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. About You Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses (e.g. … Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

scheme, Sharescheme, Enhanced pension plan,Life assurance, Discount scheme. Role Overview: We are seeking a highly organized and strategic Group IT Asset and Configuration Manager to join our IT Service Operations team. Reporting to the Head of IT Service Operations, this role is pivotal in managing the full lifecycle of IT assets across the organization. You will lead … Demonstrate Company Core Values at all times. Hold relevant certifications such as CITAM or CHAMP. Be proficient in asset management tools and ERP systems. Demonstrate strong analytical, communication and customer service skills. Be detail-oriented with a focus on accuracy and compliance. Be confident leading projects and collaborating across teams. Be proactive in problem-solving and innovation. Demonstrate More ❯

About The Role We use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We're looking for a highly skilled team leader … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Posted Monday 23 June 2025 at 00:00 Expired Tuesday 24 June 2025 at 23:59 JOB TITLE: Customer Success Advisor - HYBRID Salary: £25,000 per annum negotiable depending on experience + fantastic benefits Hours: 35 hours per week Contract: Permanent Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London … agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About the team: The Customer Success team in Prospects - Jisc works alongside our sales account managers to support our customers' advertising campaigns and deliver excellent service. About the role: Prospects.ac.uk is the UK's … We support them through a range of digital marketing tools to find the right person at the right time with the right message. You will be dealing with multiple customer accounts and supporting several account managers so you must have a methodical approach to organising your workload and completing tasks in a timely manner. Through this role you will More ❯

take a keen interest in solving problems You can coach and mentor other Software Engineers You communicate effectively to both technical and non-technical audiences You are delivery and customer focused You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required Minimum criteria You'll need all of these: Significant … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As Head of Data Management & Insight, you will lead the AFRS Insight Hub, driving the design and implementation of data … MI, BI, and analytics, ensuring data is managed as a valuable asset while supporting robust governance frameworks. With a focus on innovation, you'll establish functional roadmaps, develop self-service reporting capabilities, and create high-quality data solutions that inform operational, contractual, and strategic decision-making across AFRS and its partners. Key Accountabilities Build strong relationships with stakeholders to … iterative engagement with business teams. Evaluate and recommend the most effective and cost-efficient approach to reporting and analytics delivery, including internal resources or third-party support. Promote self-service reporting by coaching stakeholders and enhancing organisational data literacy and capability. Collaborate with IT, digital, and business teams to ensure reporting solutions are aligned with technical strategy and business More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

s most complex challenges, whether it's discovering a new way for doctors to help patients, teaming with environmentalists to clean up our waterways or enabling retailers to personalize customer service. The work location for this role is the IBM Hursley Lab near Winchester or the Daresbury Lab near Warrington. IBM has a hybrid work model with 3 days More ❯

their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯

their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯