Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Persimmon Homes
Job Title: CustomerService Advisor Location: Gloucester, GL4 We're searching for talented individuals like you! This could be the opportunity to begin building your new possible with us. FibreNest is the provider of ultra-fast, full fibre broadband, delivering 100% totally unlimited full-fibre optic internet to … Charles Church. We have a very positive approach to the way we operate at FibreNest, from our Network Operating Team in the background, our customer facing Field Engineers and backed up by our Excellent CustomerService Team. What is the role? This is an exciting opportunity for … a Customer Support Advisor to join the FibreNest Team at their Cheltenham office. This role reports to the Customer Support Team Manager. The Customer Support Advisor is responsible for providing general customer support in a professional and timely manner. This relates to a wide range of More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
VC Evidensia UK
to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. Main Purpose of Role: The Service Desk Engineer will work as part of the Service Desk providing a first point of contact to all IVC IT users. Our Service Desk Engineers provide a high standard of customerservice and communication for our head office support team and practices in UK and Ireland. The IT Service Desk supports over 12000 colleagues across 1200 practices and over 400 support staff working in our Support Operations Centre located … or working from home. Support is provided from 8.00am to 6:30pm Monday to Friday with limited out of hours support when required. The Service Desk Engineer will be required to accurately record a detailed description of all tickets taken capturing key information to assist our customers. The aim More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Ripjar
The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customerservice, satisfaction, and success, with … excellent communication skills. This is an exciting opportunity to play a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and … have a positive experience with our products and services. You will drive customer adoption and loyalty by educating our customers on how to get the most out of Ripjar while building strong relationships throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Customer Support Engineer - LCMS page is loaded Customer Support Engineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of life. We provide life … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent Customer Support Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of life. … join a growing and dynamic organization! We are seeking a person who is keen to continuously learn and the desire to understand and solve customer problems by delivering high-level customerservice, to drive and build customer success. Overview of the Role This role entails providing More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer … and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible … help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (CustomerService, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
via telephone or email. You will be responsible for monitoring and responding to tickets in the unassigned queue of our Helpdesk system within the Service Level Agreements. You will also provide support and administration for a variety of technologies. Your responsibilities as a 1st Line Engineer will be: Provide … support to clients via phone, email and remote sessions as part of a shift rotation Maintain 1st line support tickets correctly and keep the customer updated with progress every day Monitor 1st line support ticket queue ensuring incidents are actioned before SLA Develop existing customer relationships and build … skillset About you Proven experience of supporting existing desktop/server infrastructures and must have experience of working in a busy helpdesk environment. Exceptional customerservice and communication skills (both written and verbal) Fault analysis, management and prioritisation skills are required to ensure all issues are resolved based More ❯
Cambridge, Gloucestershire, UK Hybrid / WFH Options
AI Tech Suite
be U.S. citizen capable of obtaining a Secret clearance (for Computational Linguist and Linguist roles). Responsibilities: On-call first-level response. Respond to customer issue reports. Troubleshoot problems to maintain service SLAs. End-to-end monitoring across infrastructure and services for metrics/alerts/logs. Linc … s CX automation platform uses AI to streamline retail customerservice, boosting efficiency and delighting customers. Education Requirements: B.S. in Computer Science or a related field. Experience Requirements: 1+ years of site reliability engineering experience. Other Requirements: Familiarity with at least one cloud service provider, preferably AWS. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Harding Retail
MS Office applications with a strong emphasis on MS Excel and Financial acumen. Proactively identifies areas for improvement and shares lessons learned with colleagues. Customer focused with a passion and drive to deliver customer satisfaction and value to the business. Ability to operate in a complex, time critical … our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customerservice, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Motability Operations Limited
Role Innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Motability Operations Limited
the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
Location: Stroud Salary Details: £45,000 - £50,000 About The Role Providing excellent service to our customers is fundamental to the continued success and growth to Ecotricity. The successful candidate will join the team responsible for securing the systems our people use to provide that excellent service. Working with … Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your ability to demonstrate an interest in technology and customerservice can be shown in any number of ways, how you demonstrate that to us is up to you. About Us What's … vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer More ❯
Stroud, south east england, United Kingdom Hybrid / WFH Options
Ecotricity
Location: Stroud Salary Details: £45,000 - £50,000 About The Role Providing excellent service to our customers is fundamental to the continued success and growth to Ecotricity. The successful candidate will join the team responsible for securing the systems our people use to provide that excellent service. Working with … Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your ability to demonstrate an interest in technology and customerservice can be shown in any number of ways, how you demonstrate that to us is up to you. About Us What's … vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
iO Associates
methodologies, and best practices Experience seeing projects through the full SDLC and Project life cycle Excellent analytical skills Proven ability to solve problems creatively Customer Focused; delivers a high level of customer services to our external and internal customers A strong element of a client relationship management and More ❯