4 of 4 Remote/Hybrid Customer Service Jobs in Gloucestershire

Location: Cheltenham (Hybrid Working) Salary: £32,000 - £35,000 Job Type: Permanent, Full-Time About the Role: Our client, an established and growing Managed Service Provider, is looking for a 2nd Line IT Support Engineer to join their expanding team in Cheltenham. This is an excellent opportunity to work … upgrades, cloud migrations and IT projects Support backup solutions and business continuity systems Maintain accurate documentation and manage tickets within agreed SLAs Deliver outstanding customer service to a diverse client base What We're Looking For: Previous experience in a 2nd Line IT Support role MSP experience ...

range of sectors, helping customers design, implement and support scalable, secure and future-ready technology environments. Their consultative approach combines technical excellence with exceptional customer service to deliver long-term business value. If you are in the following roles please apply : Solutions Architect | IT Solutions Architect | Technical Solutions … with customers to understand their business and technical requirements before designing innovative, commercially viable IT solutions. You'll act as the technical lead for customer solutions, ensuring designs are robust, scalable and supportable, while providing a seamless handover into delivery teams for successful implementation. Key Responsibilities Design high-level ...

desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service/stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident ...

years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure … maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 2nd and 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity ...