17 of 17 IT Support Jobs in Gloucestershire

IT Support AnalystGloucesterHybrid with travel£30,000 - £35,000The Level 2 IT Support Analyst provides second-line IT support across all Gloucestershire sites in the organisation, taking ownership of escalated issues and ensuring the smooth operation of cloud-based and on-premise systems.The role involves remote and on-site troubleshooting, user administration, system configuration … and escalation of complex infrastructure and security issues. Working closely with Field Technicians, the Senior IT Analyst, and the Head of IT, the postholder plays a key role in delivering responsive, secure, and high-quality IT services across the organisation.Main Duties and Responsibilities Work collaboratively and effectively with colleagues within the Trust IT Services team to … support the development of the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external KPIs and SLAs. Support the More ❯

Are you an experienced IT support professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a It Support Technician and Trainer to join their … newly created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an IT Support Technician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all users … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across More ❯

Technology is at the heart of Thatchers Cider, and we are currently investing in our site, brand and IT applications and infrastructure. This is a unique opportunity to join our dynamic IT team, where you will be the first point of contact for all IT support queries, troubleshooting and resolving issues as well as building and … As the No.1 family-owned cider brand in the UK and No.2 in the full cider category, we're proud of our heritage and excited about our future. Our IT team plays a vital role in supporting innovation and growth, recently contributing to the implementation of a new canning line and several other strategic projects. What will I be … doing? In this role, you'll dive into supporting all aspects of our infrastructure across the business, working with relevant hardware and IT applications, to continuously improve both efficiency and IT security across our site. You'll be working closely with a variety of people across the business, building relationships to support them with IT tickets More ❯

2nd Line IT Support Engineer Bristol - Hybrid 30,000 - 33,000 + Additional leave + Life insurance + Private medical insurance + Sick pay This is an excellent opportunity for an experienced IT Support Engineer to join a fast-paced Managed Service Provider (MSP) environment, working on a variety of client projects and providing high-quality … technical support. This company is a Microsoft Gold Partner specialising in delivering managed IT services and infrastructure solutions to a diverse client base. They pride themselves on technical excellence, client satisfaction, and offering employees clear progression opportunities within a collaborative and supportive environment. In this varied role, you will provide 1st and 2nd line support to clients both … your skills within a supportive MSP environment, with access to a wide range of technologies, professional development, and a great benefits package. The Role: Provide 1st/2nd line support and resolve helpdesk issues. Configure & troubleshoot PCs, servers, and firewalls. Perform system checks, backups, and maintain documentation. Communicate with clients and escalate when needed. The Person: Previous experience in More ❯

IT Support & Trainer Location: Central Cheltenham Job Type: Full-time – Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves … a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software … and network issues to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development More ❯

IT Support & Trainer Location: Central Cheltenham Job Type: Full-time - Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves … a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software … and network issues to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development More ❯

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to … ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments More ❯

Cheltenham location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the National … testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships … Recording and managing support activities Contributing to IT knowledge bases Supporting project teams in system rollouts We need you to have Active security clearance or eligibility to obtain eDV within the role - must be a sole UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - Switches, Firewalls, wireless, IP More ❯

Senior IT Support Engineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members of More ❯

all enthusiastic and committed individual to join our team. In return, we’re keen for you to learn about a wide range of roles and technologies in a typical IT department which will help you understand how to support both staff and customers. Role You’ll work with the rest of the helpdesk team on a rota during … the week learning to: Provide 1st line IT Helpdesk support to staff, parents and students over the phone, email or in person at our IT Helpdesk hub On days you’re not on the front desk, you’ll be: Working on open support tickets Assisting with regular IT audits, including access control, hardware, and software … Monitoring security dashboards and helping to resolve issues Installing or maintaining IT software and hardware around the college campus Assisting 2nd line support to troubleshoot more complex issues Working with team members on delivering projects and service improvements Training Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and More ❯

IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, you’ll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing … first-line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can More ❯

Looking for a hardworking individual with a passion for technology to join our IT department. Role Main role/Responsibilities Handling incoming phone calls and gathering required information. Responding to incoming emails and prioritising incidents. Proactively logging alerts from our monitoring systems. Dealing with IT problems and incidents for a variety of customers and technologies. Desirable Skills: A … strong interest in IT and technology. Good inter-personal skills. Customer service skills. Great written and verbal English. Personal Qualities: Team player with ability to work independently. Motivated Flexible attitude Honest Hard-working Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT apprenticeship team to … of the business, including (but not limited to): network engineer, infrastructure engineer, cloud engineer, project coordinator, pre-sales consultant. Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Shift based: Start time varies from 07:30 - 11:30. Finish time varies from 16:00 - 20:00. Days to be confirmed. Expected Duration More ❯

IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, youll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing first … line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can deliver More ❯