1 of 1 Remote Junior Applications Support Jobs in Gloucestershire

sectors, with customers around the globe. This new pivotal role will provide technical assistance and support for our in-house developed software applications, troubleshooting issues, fixing bugs, and implementing enhancements. You will be the bridge between developers and our customers. Your Key Responsibilities will be. Troubleshooting and … Problem Solving: Identifying and resolving technical issues with software applications, including bugs, performance problems, and integration issues. Technical Support: Providing technical assistance to users, both internal and external, through our support ticketing system. Application Maintenance: Ensuring applications are running smoothly and efficiently, including performing … updates, patches, and configurations. Enhancements and Improvements: Identifying areas for improvement and implementing enhancements to applications, based on user feedback and performance data. Documentation: Maintaining and updating technical documentation, including procedures and troubleshooting guides. Collaboration: Working closely with developers to report issues, provide feedback, and ensure applications meet More ❯