Newport, Berkeley, Gloucestershire, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small … team and oversee the timely resolution of software application issues within a mission-driven and supportive environment. Key Responsibilities: Lead and manage a small support team, ensuring effective day-to-day operations Oversee the timely resolution of software application issues, prioritising customer satisfaction Work closely with developers by carrying out technical support tasks typically handled by the development … team Manage and support CI/CD pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth softwaredeployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and guidance to team members, fostering More ❯
the future? Are you interested in working with the most esteemed research partners across Europe? Are you interested in questions like: How can we best enable high performance AI software stacks on supercomputers? How do we provide new environments/abstractions to support application developers to build, deploy, and run applications taking advantage of leading-edge hardware at scale … Research Lab (ERL) is characterized by a unique blend of industrial research and tech development using Agile/Lean methodologies. Our Research Engineers are highly technical, team-thinking, communicative software/research engineers from a variety of backgrounds. ERL is part of Hewlett Packard Labs, an international research organization with its headquarters and largest facility located in Milpitas, California. … containers, compilers, or application optimisation. You should have: Experience with system management stacks used in the management of reasonably large HPC systems, including identity and access management, system configuration, softwaredeployment, high performance networks, and software container technology and monitoring. Development experience classic compiled languages such as C, C++ or Fortran and experience with interpreted environments such More ❯
implement solutions to recurring technical issues. Collaborate with other departments to address IT-related needs and projects. Maintain and update IT documentation, ensuring accuracy and accessibility. Assist with the deployment and configuration of hardware and software. Support the team in delivering excellent customer service to end-users. Ensure compliance with IT policies and procedures within the public sector framework. … Service Desk Technician L3 should have: Proven expertise in troubleshooting and resolving complex IT issues. Experience with service desk ticketing systems and ITIL best practices. Knowledge of hardware and softwaredeployment processes. Strong analytical and problem-solving skills. Familiarity with working in a public sector technology environment. Relevant IT certifications or equivalent technical qualifications. Ability to work efficiently More ❯