1 of 1 Stakeholder and Relationship Management Jobs in Gloucestershire

Government client. Acting as the main on-site point of contact, you will lead a medium-sized engineering team while ensuring high service standards and driving continuous improvement. Key Responsibilities Day-to-day leadership of a managed service and engineering team Ownership of incident, problem, and escalation management Engagement with … customer stakeholders and third-party suppliers Management of SLAs, KPIs, and customer satisfaction reporting Coordination and oversight of releases across test, reference, and production environments Driving service improvement, configuration management, and asset management Supporting commercial activities and identifying opportunities for service growth Essential Skills & Experience Demonstrable experience delivering managed services ...