Technical Document Analyst
Gloucester, Gloucestershire, South West, United Kingdom
pib Group
their current requests, and progress of inflight changes. Effectively configure applications (where possible) as part of the change management process. Undertake proof reading or system integration testing and in some cases, user acceptance testing. Update and create knowledge-base articles to document processes and support future change. … Find pragmatic and creative ways to balance system/workload constraints to meet user & business needs across complex multi-application environments. Act as a liaison between internal and external technical teams, facilitating effective communication and coordination during the change process. Work in compliance and alignment with the change management … co-operative and collaborative. Keen eye for detail. Desirable Experience working in a Change Delivery environment either as a document specialist, business SME, or system administrator. Proficiency in using documentation tools and software such as Adobe Pro and Word. Experience of Agile methods and frameworks such as DevOps, Kanban More ❯
Employment Type: Permanent
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