IT Support Analyst
- Hiring Organisation
- Southern Lights
- Location
- Stroud, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
workflows and process automation Support Active Directory, Windows desktop and server environments Manage user accounts and Microsoft 365 administration Maintain and update an internal WordPress website Work with third-party suppliers to resolve technical and licensing issues Produce clear technical documentation and knowledge articles Ensure support tickets are managed within … Online Experience creating or maintaining Power Automate workflows Windows desktop and Windows Server support experience Active Directory and PowerShell knowledge Experience managing or maintaining WordPress websites Excellent communication and customer service skills A proactive approach with strong troubleshooting ability Desirable CompTIA A+, ITIL Foundation or similar certifications Microsoft certifications Experience ...