It Support Assistant
- Hiring Organisation
- 2i Recruit Ltd
- Location
- GU7, Godalming, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £27000/annum DOE
Maintaining accurate customer records and documentation. Assisting with reporting, trend analysis and service improvement activities. Supporting software upgrade programmes and customer communications. Experience and Skills Requirements Previous experience within customer service, hospitality, retail, contact centres or another customer-facing role. Outstanding communication skills with a confident and professional … telephone manner. A friendly, outgoing personality and the ability to build rapport with customers. Excellent organisational skills and strong attention to detail. The ability to remain calm and professional when managing multiple priorities. Good IT skills, including Microsoft Office. A proactive approach with a willingness to learn ...