2 of 2 Remote/Hybrid SaaS Jobs in Gorebridge

strong understanding of how our platform works from a technical and end-customer perspective. Skills & Experience 1–2+ years of experience in technical or SaaS customer support. Familiarity with web technologies (HTML, CSS, JavaScript, or Shopify Liquid experience is a big plus). Strong problem-solving and communication skills, with ...

warm handoffs of in flight tickets, weekly team syncs, and live coaching. Qualifications 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Strong working knowledge of Shopify (themes, admin, APIs) and the mobile app ecosystem (App Store ...