2nd Line Software Support Technician - eCom SaaS. Hybrid
Grantham, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Recruitment Revolution
to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Confident More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted: