Customer Service Apprenticeship
- Hiring Organisation
- South Kesteven District Council
- Location
- The Picture House, St. Catherines Road, Grantham, England, United Kingdom
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,312 to £21,149.44 a year
provide a high quality, multi-disciplined and effective customer service ensuring that any enquiry is responded to in a timely, accurate and efficient manner. Role Receive and assist customers visiting and contacting the Council via and means of communication to the highest standards of customer care. Provide … customer services across a range of functions on behalf of the council and partner organisations as required. Record all contacts in the CRM System. Use comprehensive IT systems to manage enquiries, access information and to provide customer update information on outstanding enquiries. Actively encourage and promote ...