1 to 4 of 4 Customer Service Jobs in Grays

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »

A1 Personnel are currently recruiting for Field Service Engineers for a permanent contact on behalf of our client based in Grays. Duties and Responsibilities: Install new equipment and systems at customer sites. Configure and test equipment to ensure it meets manufacturer specifications and customer requirements. Perform routine … maintenance to prevent equipment failures. Diagnose and troubleshoot issues when equipment malfunctions. Repair or replace faulty components to restore functionality. Respond to customer service calls and resolve issues promptly to minimize downtime. Maintain detailed records of service calls, repairs, and installations. Requirements: Electrical and Mechanical background required … Good communication and customer service skills Great attention to details Full clean Driving License Monday to Friday : 8am-6pm Overtimes available : X1.5 more »

for a Technical Administrator to join our team based in West Thurrock. We are looking for someone who is personable, organised and has excellent customer service skills. Responsibilities: Coordinate and support the Goods In department Receiving samples and logging their arrival Logging the samples into the Laboratory System … spreadsheets Key Requirements: Previous experience in an administration role is beneficial but not required Good IT literacy skills, especially Excel Excellent communication skills Excellent customer service skills Professional and responsible Full UK driving license Personable and customer focused You will need to have strong administration skills with more »

+ Progression Opportunities + Company Benefits An excellent opportunity for a Tele sales Executive with a background in business to business/Business to customer sales looking to join a market leading company where you will play a key role in their expansion whilst having the chance to progress … This role is heavily new business driven therefore require someone with a proven sales background as well as a track record for providing excellent customer service to current clients. The ideal candidate will have previous experience in tele sales and be looking to progress their career. The Role more »