2 of 2 Remote Billing Jobs in Guernsey

in Sitebulbs platform and common technical SEO usecases. Key responsibilities Frontline triage: Be the first point of contact via email, chat, or ticketing. Diagnose and resolve straightforward queries (licensing, billing, account, basic how do I?) with clear steps and links to selfserve content. Deep investigation: Reproduce customerreported issues in controlled environments; analyse logs; isolate root causes (website vs. product) before More ❯

intelligent operations. Youll lead deep-dive process discovery, redesign end-to-end processes and identify where RPA and AI can remove bottlenecks and unlock efficiencies. Working closely with finance, billing, sales, support, operations and more, youll map every touchpoint front-to-back and deliver the blueprint for RPA partner selection and successful delivery. Responsibilities of the Business Analyst (Robotic Process More ❯