14 of 14 Remote Customer Experience Jobs in Guernsey

and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled Customer Experience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯

and connect with us on LinkedIn, Instagram , and X . The Opportunity The Account Manager (AM) is responsible for ensuring success, ongoing retention, and customer value achievement for a portfolio of Planview customers. This role will partner with the customer to understand their business challenges and goals to … build a journey success plan to enable their desired/expected business outcomes and business objectives. The AM is responsible for helping the customer achieve Planview solution adoption and ensure ongoing retention and growth. What You'll Do Develop trusted advisor relationships with xVP/C-level and articulate … the value of the Planview solution to the customer including key sponsors and stakeholders. Drive and support customer adoption and successful expansion of Planview’s products throughout the customer enterprise. Partner with internal team members and subject matter experts to strategize on a customer’s ongoing More ❯

in the UK as this role will be a home based position. The company is seeking a candidate to effectively drive the success and customer experience of their Real World Data (RWD) and Real-World Evidence (RWE) deliveries. Ideal candidate is someone who understands how to work with … data beyond manually collected CRFs. Ideally, you will have experience with software platforms, AI-powered tools, and other technology-based solutions for extracting and processing both structured (e.g., EHR data) and unstructured (e.g., clinical notes or imaging reports) data directly from hospital systems. Specifically, the company need someone comfortable … with technologies that can handle structured data such as EHR data and unstructured data like clinical notes or imaging reports, ideally using software solutions. Experience Experience from leading delivery of complex, multi-country observational studies (extraction & abstraction) for commercial sponsors i.e. life science companies Experience from successfully More ❯

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with … Java and Spring/SpringBoot A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯

commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯

from $10,000–$15,000, with a quarterly target of $130,000 Prospect and manage pipelines via LinkedIn, SFDC, ZoomInfo, and Lusha Deliver outstanding customer experience and drive product adoption and renewal Expand the BlackBerry footprint across the Italian and Spanish markets 💸 What’s in It for You More ❯

the latest tech on award-winning projects for exciting brands. Enjoy paid-for training, flexible working, bonuses, and clear progression. If you have strong experience of Adobe Commerce backend development in a fast-paced agency environment, then we’d like to hear from you. This is a full-time … have the right to work in the UK. About Us We’re the longest serving Adobe Commerce agency in the UK with 20+ years’ experience delivering scalable, secure, and high-performing digital commerce solutions. We partner with ambitious brands to shape the future of online retail, leveraging the full … power of the Adobe Experience Cloud, and our passion for clean architecture, high coding standards, and seamless customer experiences. We live by our mantra of who cares wins which ensures collaboration, innovation, and client success. The Opportunity As we continue to grow 20% YOY, we’re looking for More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/Routers/Switches. More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

what’s possible with accessible technology. By commercialising our technology, we’ve secured partnerships with industry leaders like Microsoft, Hilton, and Unilever, creating transformative customer experiences while sustaining free access to our app for those who need it most. With $2.5M in Series A funding, a solid financial foundation … driven selling. Creative Problem-Solving: Thrive in a fast-paced, resource-constrained environment, maximizing available tools to meet ambitious targets. Collaboration: Partner with marketing, customer success, and product teams to refine go-to-market strategies and ensure a seamless client experience. Market Awareness: Leverage insights from trends like the … Act to position our solutions effectively. Performance Reporting: Maintain accurate CRM records to track progress and provide reliable forecasts. What We’re Looking For Experience: At least 3 years in a proactive business development or sales role, ideally selling SaaS solutions. Startup Mindset: Proven success in a high-growth More ❯

and delivering intelligent, Copilot + AI powered solutions across the enterprise. We're looking for someone passionate about automation, AI integration, and user-centric experience someone who understands how to shape Copilot Studio and Power Platform to deliver measurable value inside complex, regulated environments like financial services. Whether you … ll Be Doing: Solution Design: Design and deliver scalable Copilot Studio and Power Platform solutions that automate internal workflows, support regulatory compliance, and enhance customer experience. Conversational Design: Define AI assistant behaviours, natural language flows, and integration points using Microsoft Copilot Studio and Power Virtual Agents. Integration & Orchestration: Work … LLDs, SoWs). Enablement & Best Practice: Champion reusability and maintainability across Copilot implementations, helping the business scale smartly. What We’re Looking For: Strong experience designing or implementing solutions using Microsoft Copilot Studio , Power Virtual Agents , or Power Platform from greenfield, through to POC through to delivery. A solid More ❯

business opportunities while nurturing long-term client relationships. Act as a trusted advisor, understanding client challenges and recommending tailored solutions. Collaborate with pre-sales, customer success, and technical teams to deliver seamless customer experiences. Stay up to date with EdTech trends, regulatory changes, and funding frameworks (e.g., DfE … in account management or solution sales within the EdTech or SaaS sector . A strong understanding of the UK education landscape and procurement cycles. Experience managing complex accounts, ideally in multi-site or public sector environments. Knowledge of cloud-based education platforms and compute/infrastructure-as-a-service … offerings. Excellent communication, negotiation, and stakeholder management skills. A proactive, consultative, and target-driven approach. Desirable: Experience working with MIS platforms, learning technologies, or infrastructure solutions (e.g., virtual desktops, data platforms). Familiarity with frameworks such as G-Cloud, CPC, or other education procurement bodies. Previous involvement in compute More ❯