2 of 2 Customer Retention Jobs in Guernsey

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

presents an outstanding growth opportunity for the individual that thrives in a fast-paced, high-visibility and changing environment. This role will be developing and delivering innovative and impactful customer marketing programs that accelerate and drive customer engagement and retention across the globe in line with business targets. You: We are looking for a B2B expert … campaign briefs that convey the business requirements, opportunity, metrics to success and overall marketing approach. partner with the global product & commercial teams to ensure all marketing is grounded in customer (and competitor) insight. Put yourselves in the shoes of the customer to understand their needs and wants. execute marketing campaigns throughout the delivery process, including the creation of … and related process roadmaps to improve agility and time to market of lifecycle campaigns The ideal candidate has: You have previous marketing experience , including campaign management, in a b2b customer success environment, for a SaaS or enterprise software company Youre curious with a creative point of view. You possess an ability to adapt quickly to change. You have a More ❯