1 of 1 Remote Senior IT Support Jobs in Guernsey

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles helping them design, price and deliver better food products, faster. As they continue to scale, theyre looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. … Role Overview: Location: Hybrid/Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What Youll Be Doing: Acting as a Senior in the IT support operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day … to-day IT activities from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with infrastructure More ❯