2 of 2 Support Consultant Jobs in Guernsey

A leading global consultancy are offering the opportunity for an experienced FIS Quantum/Echos Support Consultant to join one of their Fortune 100 client on a major transformation program. This is an excellent opportunity to join a world-class treasury technology environment, providing end-to-end support for FIS Quantum and Echos treasury management systems. In … across a complex, global environment. Youll work closely with internal treasury teams, IT, and external vendors to troubleshoot, maintain, and enhance Quantum and Echos functionality. Key Responsibilities Provide comprehensive support for FIS Quantum and Echos treasury management systems. Maintain and manage static data within the Quantum environment to ensure system consistency and accuracy. Troubleshoot and resolve Enterprise Workflow Framework … EWF) issues, including authoring and fixing workflows. Collaborate with treasury stakeholders to ensure smooth operation of In-House Banking, Cash Forecasting, and Intercompany Settlement processes. Support and optimise bank statement and cashflow interfaces, ensuring timely and accurate data flow. Configure and troubleshoot Cash Xplorer to enhance cash visibility and reporting. Work with Oracle/SQL Server databases, writing and More ❯

Dynamics 365 Business Central, Power Platform, and Azure to help clients streamline operations and accelerate growth. Due to continued expansion, they are now seeking an experienced D365 Business Central Support Specialist to join their growing support team. This role offers the opportunity to work in a collaborative, client-focused environment where innovation and service excellence are valued. The … Role As a D365 Business Central Support Specialist, youll play a key role in supporting users across multiple clients, ensuring smooth daily operations and rapid resolution of system issues. Youll troubleshoot functional and technical challenges, manage support tickets, and collaborate with consultants and developers to deliver outstanding customer service. Key Responsibilities: Provide first- and second-line support … Business Central (BC) Investigate, diagnose, and resolve user issues across finance, sales, purchasing, and inventory modules Manage and document tickets through to resolution, maintaining clear communication with clients Support configuration changes, testing, and minor enhancements Escalate complex cases to senior consultants or developers when necessary Contribute to continuous process improvement within the support function About You Youre a More ❯