best practice in automation, resilience, and cloud adoption. Key Skills & Experience Microsoft Azure - IaaS, PaaS, and Identity (Entra ID/Azure AD). Strong on-premises infrastructure background (WindowsServer 2012-2022, AD, DNS, DHCP, IIS, GPO, RDS). Infrastructure as Code (Terraform) and automation with PowerShell . Experience with virtualisation (VMware/Hyper-V) , SAN More ❯
operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement … of-hours support as part of a shared rota. Main Skills Needed: 4+ years experience in IT support, including time in a senior role. Strong technical background across Windows 10/11, WindowsServer, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual More ❯
operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement … of-hours support as part of a shared rota. Main Skills Needed: 4+ years experience in IT support, including time in a Lead role. Strong technical background across Windows 10/11, WindowsServer, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual More ❯
