includes a combination of internal and external tools such as ChatGPT) . You’ll help users get the most out of our solutions, identify opportunities for automation and improvement, and collaborate with engineering to make every interaction smarter, faster, and more satisfying. This is a great role for someone who loves solving problems, thrives in fast-evolving tech … in roadmap discussions and represent the user experience in product decisions. Knowledge & Process Management Create and refine internal knowledge articles to improve both chatbot and human support accuracy. Analytics & ContinuousImprovement Analyze chatbot and support data to identify high-impact improvement areas. Support post-launch performance tracking and user adoption metrics. AI Training & Testing Help More ❯
Guildford, England, United Kingdom Hybrid/Remote Options
Person Centred Software Ltd
major PCS product line. You’ll guide people, processes, and technology to deliver high-quality, scalable software products. This role blends hands-on technical leadership with team management and continuousimprovement - ideal for someone who thrives on building great teams and great software. What You’ll Do Lead and mentor multiple software engineering squads, fostering a culture More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Guildford, Surrey, United Kingdom Hybrid/Remote Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
into technical deliverables. Plan and coordinate releases, ensuring quality, scalability, and compliance. Collaborate with developers, architects, QA, and DevOps to drive delivery. Manage risks, documentation, and feedback loops for continuous improvement. Experience & Skills: Proven Product Owner or similar technical role within software or ERP environments. Strong Agile/Scrum knowledge and stakeholder management ability. ERP experience (ideally SAP S More ❯
Guildford, England, United Kingdom Hybrid/Remote Options
Person Centred Software Ltd
expand customer use of our products and support case study initiatives with Marketing. Maintain accurate client records and ensure transparent, consistent communication with stakeholders. Contribute to a culture of continuousimprovement, sharing insights that enhance customer experience and team efficiency. What you’ll bring: Proven account management experience with a strong track record of building and maintaining More ❯
detailed project plans, timelines, and budgets, ensuring timely and within-budget delivery of projects. Provide technical leadership and mentorship to junior engineers, fostering a culture of knowledge-sharing and continuous improvement. Work closely with stakeholders to understand business requirements and translate them into effective technical solutions. Ensure all projects meet high-quality standards, from initial design through to project More ❯