Customer Service Superstar (Entry level) Location: Guildford, Centrals Salary: £25- 26k (based on experience) + Company Events, Holiday, Pension, Social Events & More! Hours: Monday - Friday ( Shift work) no weekends! Are you someone with previous customer service experience, eager for your next career move? Or perhaps you're looking … seeking enthusiastic individuals who are ready to take on new challenges and thrive in a dynamic environment. Role Overview: As a member of our customer support team, you'll play a crucial role in ensuring our customers have a seamless experience with our websites and online dashboards. Your responsibilities … and maintaining a dedicated support queue. Offering technical support and explanations of our service, disguised as the support team for another business. Understanding our customer's IT setup using screen sharing tools to streamline their experience. Facilitate product and service upgrades on customer requests. Ensuring every one of More ❯
Engineering (SE) Lead Engineer supporting research and new product development in Eaton's Mission Systems Division (MSD). The Systems Engineer is responsible for requirements management, system architecture development, and supporting system integration and test. The candidate will be an individual contributor alongside other SE engineers based in UK … engineering discipline can create the highest value. A primary function of this role will be to develop and execute the plan to migrate the requirements management processes from CRADLE to DOORS NG. Finally, the candidate should work as a member and partner of the product team generating SE work … providing technical guidance to incorporate systems engineering methodologies. Other critical skills include technical leadership, project execution, and team collaboration. Support Bid & Proposal Efforts: Review customerrequirements documents Define areas of risk and updates Develop SE estimates tailored to scope/need Collaborate with product team to manage requirementsMore ❯
influence skills, in writing and verbal, including the ability to concisely communicate and build relationships. Ability to communicate concepts to all levels of the customer organization including engineers, managers, and executives. Ability to understand how technical sales influence business cases, capacity to coordinate internal resources to enable goals of … vendors/partners. Use of CRM platform like Salesforce. Fluency in English and - other language(s) will be an advantage. Demonstrated ability to assess customerrequirements, identify business problems, and show proposed solutions, Ability to influence by communicating ideas and technical concepts effectively. Ability to adapt, work independently More ❯
Work closely with our product and engineering teams to define, design, and enhance platform features specifically tailored for IT infrastructure solutions. Gather and analyse customerrequirements, feedback, and pain points to inform the development of platform capabilities that meet their needs. Attend client meetings alongside Sales and Account More ❯