2 of 2 ITIL Certification Jobs in Guildford

the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯

to-date operational documentation. Act as the final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITIL certification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking, and common applications. More ❯