1 of 1 Process Management Jobs in Guildford

party providers to resolve technical issues requiring external escalation.Support office openings, closures, relocations, and project site deployments.Maintain accurate asset inventories and equipment lifecycle records.Leadership & Process ManagementProvide technical leadership and strategic input related to Tier 2 desktop support operations.Lead or coordinate the daily activities of support personnel, including geographically dispersed … team members.Mentor, train, and support junior technicians and service desk personnel.Identify recurring issues, process inefficiencies, and operational risks and implement corrective actions.Coordinate resolution activities for cross-functional incidents involving networking, cybersecurity, infrastructure, voice, and enterprise application teams.Develop and improve support processes, procedures, and operational standards.Prepare and present service delivery ...