Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
C#/.NET Experience with relational/NoSQL database testing and SQL Server Management Studio Basic C#/.NET programming and OOP knowledge Proven technical support experience, ideally in SaaS or software development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML, CSS, JavaScript, and Microsoft Azure Experience with TDD, BDD, and unit More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
scalable, and maintainable software Ability to mentor and support other developers Excellent collaboration and communication skills across distributed teams Bonus points for experience with:Flutter, Blazor, Angular, React, microservices, SaaS platforms, Azure services (Functions, Service Bus), GitLab CI/CD, monitoring tools (Prometheus, Azure App Insights), high availability systems. What We Offer: A base salary of More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
APIs, and databases (MS SQL and NoSQL). Excellent communication, organisation, and delegation skills. Passion for testing, attention to detail, and a continuous improvement mindset. (Bonus) Experience working in SaaS environments, Azure, mobile app automation (Appium), or multi-tenant high-availability solutions. What We Offer A base salary of up to £55,000 - £65,000 and bonusdepending on experience Modern More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
tools (SHAP, LIME). A collaborative mindset and excellent communication skills-able to inspire trust and confidence with colleagues and customers alike. (Bonus) Experience in healthcare, social care, or SaaS environments. What We Offer A base salary of up to £55,000 - £65,000 and bonusdepending on experience Modern town centre offices in Guildford, with opportunityfor ad hoc home working More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Sycurio
live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition to a modern, enterprise-grade B2B SaaS platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
go-to-market rollouts, training, and internal readiness activities Monitor product performance and iterate based on real-world impact What You'll Bring Proven product management experience in B2B SaaS or regulated sectors Demonstrable success delivering products end-to-end, from discovery to release Strong grasp of Agile/Scrum and experience working with cross-functional teams Excellent communication skills More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
function. Champion a customer-first mindset throughout all aspects of project delivery. What You'll Bring Proven experience in a customer-facing role, ideally within Professional Services or aSaaS/software environment. Strong communication skills, both written and verbal, and confidence working with technical and non-technical stakeholders. Exceptional organisation and attention to detail, with the ability to juggle More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
improve our services and products. Maintain a positive, professional tone in every customer interaction. What You'll Bring Experience in a customer service or support role, ideally in aSaaS or technology setting. Excellent communication skills and a natural ability to make customers feel valued. Strong information-gathering skills to fully understand a customer's needs. Confidence with troubleshooting basic More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
market-leading electronic Medication Administration Record (eMAR) system. Asa Product Support Advisor, you'll be the first point of contact for care providers using our eMAR and other SaaS products - guiding them through queries, solving problems, and ensuring every interaction is a positive one. If you've got great communication skills, a knack for explaining complex things simply, and More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
developers, fostering a culture of learning and innovation Drive process improvements and ensure best practices in Agile delivery, DevOps, and testing strategies Engage in architectural decisions for complex, distributed SaaS environments hosted on Azure, using Kubernetes, Event Grid and related services What You'll Bring: Extensive experience in software architecture, including leadership of enterprise-level SaaS solutions Deep proficiency in More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
architectural documentation and technical designs. Drive continual improvement of development processes and foster a culture of technical excellence. What You'll Bring Proven technical leadership experience for a substantial SaaS product (3+ years). Extensive experience in enterprise software development, with expertise in C# .NET (preferably .NET 9) and MS SQL Server (including stored procedures and query optimisation). Strong … facing experience and the ability to translate technical decisions into business impact. (Bonus) Experience in healthcare or social care technology, knowledge of compliance standards (ISO-27001, NHS DSPT), or SaaS product scaling. What We Offer A base salary of £75,000 - £85,000 and bonusdepending on experience Modern town centre offices in Guildford, with opportunityfor ad hoc home working More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We're looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and … team Track product adoption post go-live, providing hands-on support to ensure customers achieve maximum value What You'll Bring: Experience working in an implementations team within aSaaS environment, configuring and rolling out system implementations for customers Proven expertise in SaaS onboarding and implementation, including system configuration, data migration, and change management Strong project management skills, with aMore ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact for users of our SaaS products, guiding them through queries, solving problems, and ensuring every interaction leaves them feeling supported, understood, and confident using our solutions. What You'll Do Serve as the first point … process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom More ❯