6 of 6 Remote/Hybrid Continuous Improvement Jobs in Gwent

Contributing to decisions and directions in a collaborative team environment, including but not limited to estimations, product planning, user stories (requirement) creation Applying a continuous improvement mindset to identify and explore opportunities to improve processes and ways of working Engage with Leads across IT, to drive … department strategic vision and collaborate on wider initiatives Horizon scanning and continuous research on emerging DevOps principles and best practices. Person specification Essential Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture. Excellent knowledge and proven experience implementing continuous integration ...

technical product owner, contributing to medium-long term strategy Support and guide cross-functional teams in selecting appropriate solutions Promote knowledge sharing and continuous improvement across teams Ensure alignment with architectural standards, security, and governance Contribute to technology strategy, roadmaps, and planning activities Collaborate with stakeholders ...

minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management … delivery strategies. Reporting & Recommendations: Provide IT leadership with comprehensive reports and actionable insights on vendor performance, incident prevention, problem resolution, and overall service quality. Continuous Improvement: Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem ...

service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with … diverse audiences A naturally analytical approach, able to lead investigations and deliver preventative solutions Strong leadership and mentoring capabilities, with a proactive attitude to continuous improvement Benefits: 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution ...

competitive Civil Service Pension with an employer contribution of 28.97%. Opportunities for personal and professional development. Supportive environment for learning new skills and continuous improvement. Personal and Team Development: Drive your own training and self-development. Promote and adhere to our values and Civil Service Values. Guide ...

responsible for governing and delivering effective incident and problem management. You will ensure processes are consistently applied, monitored, and aligned to organisational goals, driving continuous improvement through robust root cause analysis and preventative actions. You will lead a team of internal resources and external partners, providing direction ...