It Support Technician
- Hiring Organisation
- Perfect Path Recruitment
- Location
- Caerphilly, Caerphilly County Borough, Gwent, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum + Tax Free Annual Company Bonus
knowledge-sharing environment. Key Responsibilities: Provide 1st and 2nd line IT support via phone, email, and remote tools. Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems. Perform Microsoft 365 Administration and Cloud troubleshooting. Configure and maintain PC hardware. Deliver outstanding customer service … growth through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft 365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands ...