Customer Implementation Consultant
- Location
- London Borough of Hackney, England, United Kingdom
takes ownership, learns fast, and thrives in a dynamic environment. Key Responsibilities Project Support: Assists senior team with project-management tasks, helping in communication, requirements gathering, documentation and plan updates, to keep delivery on track. Customer Knowledge: Builds relationships with one or two customers, with guidance from a senior lead. … Product Knowledge: Understands software fundamentals, explains simple features, and escalates complex issues appropriately. Client Communication: Engages in regular customer meetings, with guidance of the senior team, while building the confidence to ask the right questions. Technical Contribution: Gathers customer requirements and translates them into User Stories, assists in product trials ...