IT – 1st Line Support Analyst Apprentice
- Hiring Organisation
- IT RESOURCE MANAGEMENT LTD
- Location
- THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and resolving incidents to the customer’s satisfaction A strong desire and focus on continued improvements and personal development A desire … Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 20th September 2026 Start Date Monday, 28th September 2026 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Initiative Microsoft Windows 7-10 & MacOS Knowledge on Microsoft Office ...