Technical Support Engineer
Halesowen, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Airedale Catering Equipment Group Limited T/A The Airedale Group
site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join our team. The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices … and connectivity (WiFi, 4G/LTE, LoRaWAN) is advantageous. Flexibility to work weekends on a shared rota. Proficiency with customer support tools (e.g., Zendesk). Excellent problem-solving and communication skills. Ability to work collaboratively in a fast-paced environment. Familiarity with the catering industry sector and commercial kitchen appliances is beneficial. The Airedale Group is expanding rapidly, employing circa More ❯
Employment Type: Permanent, Work From Home
Posted: