Customer Success Executive
Halesowen, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Lucronex Ltd
Success Executive to support project coordination, service delivery, and internal operations. Role Snapshot This is a versatile and varied role offering a 50:50 split between: External Customer Success Management: Supporting clients, coordinating resources, ensuring timely project delivery, and maintaining excellent relationships. Internal Business Operations: Supporting project tracking, financial and facilities administration, procurement activities, and internal process improvements. This … role provides an opportunity to gain exposure across several functions, including project management, service delivery, account management and business operations, in turn presenting clear pathways for professional development. Key Responsibilities Customer Success & Project Coordination Act as a primary point of contact for client queries, ensuring a positive and proactive experience throughout the customer journey. Coordinate project timelines, resources … project progress, maintain internal project boards and flag delays or issues proactively. Support financial administration tasks, including raising purchase orders, tracking supplier invoices and updating budgets. Assist with facilities management, including equipment provisioning for remote workers and office-related coordination. Handle basic procurement tasks like sourcing quotes, placing orders and managing supplier relationships. Assist with scheduling internal meetings, managing More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted: