1 of 1 JIRA Jobs in Halifax

map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira ticket creation. Document work and share outputs via Confluence to maintain alignment across teams. What We're Looking For Proven experience as a Service Designer working in large, cross … functional teams. Strong capability in journey mapping, blueprinting, service ecosystems, and systems thinking. Experienced in Agile delivery environments, including working in sprints and managing Jira tickets. Comfortable documenting design decisions and collaborating via Confluence. Able to interpret research findings and turn them into actionable design and service improvements. Experience working on data products or tools; financial services experience highly … desirable. Strong communication and facilitation skills across a range of stakeholders. Tools: Jira, Confluence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their More ❯